Self Service Portal (SSP) of ICAI: Delays condoned for Members/ Students

ICAI has announced to condone the delays (i.e. waive the late fee) in submitting online applications by Members and Students (including Membership/ COP Fee for FY 2019-20) at Self Service Portal (SSP), which have fallen due during 1 April 2019 to 31 December 2019, as under:

ICAI Announcement

ICAI’s Members and Student services have been made online, in digitized form on a new platform which works on a Self Service Mode on the Self Service portal (SSP). Application forms are available online now barring a few which will also be available shortly. Kindly visit e-services on www.icai.org.

It has been decided to extend the last date for payment of Membership /COP fee for the year 2019-20 up to 31st December 2019. It has been further decided to waive off condonation fee on delay of filing of application forms related to Members, Firms and Students, if respective transaction date in application forms falls between 1st April 2019 to 31st December 2019.

The platform stabilization is underway & progressing to provide a user friendly interface. In the interim, all stakeholders are requested to kindly bear with us and continue to extend their support. We are thankful to ICAI family for understanding the implementation challenges.

The members and students are re-assured that SSP life Cycle Portal will be in full stream in next few days time and we regret for inconvenience caused to you.

If you have a login problem please email your details (SRN / MRN, DoB, Email Address, and Phone No.) to ssp.helpdesk@icai.in. For telephonic support please dial 7877 966 966 between 9:30 a.m. to 5:30 p.m.

If you already have a login in the new SSP Portal, kindly raise an online Ticket by clicking on the “Helpdesk” option after logging-in.

You may also visit the FAQs and Videos (on how to fill-up the forms) as support material (Click Here).

Students Grievances to be resolved through Toll Free Number
In order to mitigate the hardship being faced by students due to problems faced while registering / uploading documents, etc. in Self Service Portal, it has been decided to advise students to register their query at Institute Toll Free No. i.e. 18001211330 (between 10AM to 5PM on working days) after sending their grievance at SSP portal so that the same can be collated and separately sent to SSP team for early resolution: ICAI Announcement dt. 4 September 2019

ICAI discontinues receiving physical forms/ applications; Advises to use Online services at Self Service Portal (SSP)

ICAI discontinues functions/ activities of Sub-Decentralised Offices (sub-DCOs), like receiving physical forms, applications, etc.. Also, Members and Students have been advised to use online services at Self Service Portal (SSP) for the purpose. It may be noted that ICAI has been operating the Sub DCOs at the following locations:

i) Western Region:- Ahmedabad, Baroda, Nagpur, Surat, Pune, Thane;

ii) Southern Region:- Bengaluru, Hyderabad, Coimbatore, Ernakulam;

iii) Central Region:- Jaipur, Indore; and

iv) Northern Region:- Chandigarh.

ICAI Announcement dt. 17 Oct. 2019

Discontinuance of activities at Sub-Decentralised Offices of ICAI – (17-10-2019)

ICAI’s Members and Students services have already been made online, in digitized form on a new platform which works on a Self Service Mode on the Self Service portal (SSP) and in view of the same, the functions/activities which were hitherto performed by Sub-Decentralised Offices (sub-DCOs) of receiving physical forms have been discontinued. All Members and Students are therefore requested to use online services of ICAI through Self-Service Portal (Link: https://www.icai.org/new_post.html?post_id=5509).

You may also visit the FAQs and Videos by ICAI (on how to fill-up the forms) as support material.

Related Posts:

Yet Another Initiative by ICAI: Members and Students Services goes Online from 22 May 2019

CA Inter May 2020 Exam Eligibility: Relaxation for Direct Entry/ Foundation Students by ICAI

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