Self Service Portal (SSP) ICAI: Delays condoned for Members/ Students

Self Service Portal (SSP) ICAI: Delays condoned for Members/ Students

ICAI has announced to condone the delays (i.e. waive the late fee) in submitting online applications by Members and Students at Self Service Portal (SSP) during 1 April to till date, provided the same are submitted upto 3oth November 2019, as under:

ICAI Announcement

ICAI’s Members and Student services have been made online, in digitized form on a new platform which works on a Self Service Mode on the Self Service portal (SSP). Application forms are available online now barring a few which will also be available shortly. Kindly visit e-services on

The Council of ICAI has decided to waive off condonation fees for delay of all online application forms / documents of members and students with transaction dates from 01st April, 2019 to till date and filed on or before 30th November, 2019.

The platform stabilization is underway & progressing to provide a user friendly interface. In the interim, all stakeholders are requested to kindly bear with us and continue to extend their support. We are thankful to ICAI family for understanding the implementation challenges.

The members and students are re-assured that SSP life Cycle Portal will be in full stream in next few days time and we regret for inconvenience caused to you.

If you have a login problem please email your details (SRN / MRN, DoB, Email Address, and Phone No.) to

If you have already have a login in the new SSP Portal, kindly raise an online Ticket by clicking on the “Helpdesk” option after logging-in.

Students Grievances to be resolved through Toll Free Number
In order to mitigate the hardship being faced by students due to problems faced while registering / uploading documents, etc. in Self Service Portal, it has been decided to advise students to register their query at Institute Toll Free No. i.e. 18001211330 (between 10AM to 5PM on working days) after sending their grievance at SSP portal so that the same can be collated and separately sent to SSP team for early resolution: ICAI Announcement dt. 4 September 2019

ICAI discontinues receiving physical forms/ applications; Advises to use Online services at Self Service Portal (SSP)

ICAI discontinues functions/ activities of Sub-Decentralised Offices (sub-DCOs), like receiving physical forms, applications, etc.. Also, Members and Students have been advised to use online services at Self Service Portal (SSP) for the purpose. It may be noted that ICAI has been operating the Sub DCOs at the following locations:

i) Western Region:- Ahmedabad, Baroda, Nagpur, Surat, Pune, Thane;

ii) Southern Region:- Bengaluru, Hyderabad, Coimbatore, Ernakulam;

iii) Central Region:- Jaipur, Indore; and

iv) Northern Region:- Chandigarh.

ICAI Announcement dt. 17 Oct. 2019

Discontinuance of activities at Sub-Decentralised Offices of ICAI – (17-10-2019)

ICAI’s Members and Students services have already been made online, in digitized form on a new platform which works on a Self Service Mode on the Self Service portal (SSP) and in view of the same, the functions/activities which were hitherto performed by Sub-Decentralised Offices (sub-DCOs) of receiving physical forms have been discontinued. All Members and Students are therefore requested to use online services of ICAI through Self-Service Portal (Link:

You may also visit the FAQs and Videos (on how to fill-up the forms) as support material:

Please click here for Self Service Portal (SSP) – Videos  

Related Posts:

Yet Another Initiative by ICAI: Members and Students Services goes Online from 22 May 2019

CA Inter May 2020 Exam Eligibility: CA Inter May 2020 Exam Eligibility: ICAI Relaxation for Foundation Route Students

CA Inter May 2020 Exam Eligibility: ICAI Relaxation for Direct Entry Students


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