Syllabus of General Management and Communication Skills (GMCS) Course of ICAI, which is mainly divided into 3 parts, i.e. general management, communication skills and practicals, is detailed here-under:
A. General Management
(a) Introduction to General Management
Planning; Organizing, Direction, Control; Role and responsibilities of managers at different levels; Working with Teams; Office Etiquette and Discipline; Interpersonal Skills and Relations; Human Resources Management; Time Management; Office Procedures and Manuals; Business and Professional etiquette.
(b) Organization and Management of a Chartered Accountant’s office
Organization of the Office; Office administration; Business Development; Net working
(c) Basic Management of Meetings
Types of meetings; Preparation of Agenda; Arrangements before meeting, at meetings and post meeting; Conduct and Procedures of Meetings; Minutes Drafting.
(d) Art of Public Speaking
What is Public Speaking, Preparation of Speech, Selecting the talk on the basis of occasion, Timing the speech, Addressing a crowd, developing general knowledge through reading and other processes.
(e) Representing before various Governmental and Other Agencies
(f) Art of Negotiation
Objectives; Assessment of strengths and weaknesses; Preparation of arguments/proposal; Dos and Don’ts in Negotiation; Arbitration and Conciliation.
B. Communication Skills
(a) Drafting of letters, reports, deeds, documents etc.
Principles of Drafting, Contents of draft; Hints on legal drafting; Drafting letters; Report Writing; Agreement Drafting; Drafting Memorandum of Understanding and other documents and deeds; Preparation of Project Reports.
(b) Simple Precis Writing and Comprehension
(c) Modes of Communication
Effective communication and its advantages; Written Communication; Listening skills; Barriers to communication; Telephone/Computer based communication like voice mail; email, SMS etc.; Telephone Etiquettes; Dos and Don’ts of Effective Communication.
(d) The Art of Presenting one-self
Preparation of Curriculum Vitae; Preparation for interviews; Dress Code at Interviews, meetings and elsewhere; Dos and Don’ts at the interview; Conduct at the interview; Personal hygiene; Elementary Body Language, Body Postures and Poise.
(e) The Art of making presentations
Planning and preparation; Collecting and Collating Data for the presentation; Designing the Presentation structure; Use of visual aids; Handling Audience; Conduct during presentation.
i) Group Discussion,
ii) Personal Interview of the Student,
iii) Mock Meetings and Interviews,
iv) Practical Games testing communication skills,
v) Presentation on a Technical Topic’ and
vi) Submission of reports/ deeds prepared.
Note: Please visit ICAI website for official/ updated information.
We have recently started sharing updates using Telegram App. In case you are using the Telegram app, then please JOIN our Channel 'CA Club Updates', using the link below (from a device where you are already logged in to Telegram App):