Syllabus of GMCS Course

Syllabus – GMCS

The syllabus of General Management and Communication Skills (GMCS) Course of ICAI is divided into following parts :

A. General Management

Introduction to General Management 

Planning; Organizing, Direction, Control; Role and responsibilities of managers at different levels; Working with Teams; Office Etiquette and Discipline; Interpersonal Skills and Relations; Human Resources Management; Time Management; Office Procedures and Manuals; Business and Professional etiquette.

Organization and Management of a Chartered Accountant’s office. 

Organization of the Office; Office administration; Business Development; Net working

Basic Management of Meetings

Types of meetings; Preparation of Agenda; Arrangements before meeting, at meetings and post meeting; Conduct and Procedures of Meetings; Minutes Drafting.

Art of Public Speaking

What is Public Speaking, Preparation of Speech, Selecting the talk on the basis of occasion, Timing the speech, Addressing a crowd, developing general knowledge through reading and other processes.

Representing before various Governmental and Other Agencies
Art of Negotiation

Objectives; Assessment of strengths and weaknesses; Preparation of arguments/proposal; Dos and Don’ts in Negotiation; Arbitration and Conciliation

B. Communication Skills

Drafting of letters, reports, deeds, documents etc.,
Principles of Drafting, Contents of draft; Hints on legal drafting; Drafting letters; Report Writing; Agreement Drafting; Drafting Memorandum of Understanding and other documents and deeds; Preparation of Project Reports.

Simple Precis Writing and Comprehension.

Modes of Communication
Effective communication and its advantages; Written Communication; Listening skills; Barriers to communication; Telephone/Computer based communication like voice mail; email, SMS etc.; Telephone Etiquettes; Dos and Don’ts of Effective Communication.

The Art of Presenting one-self
Preparation of Curriculum Vitae; Preparation for interviews; Dress Code at Interviews, meetings and elsewhere; Dos and Don’ts at the interview; Conduct at the interview; Personal hygiene; Elementary Body Language, Body Postures and Poise.

The Art of making presentations.
Planning and preparation; Collecting and Collating Data for the presentation; Designing the Presentation structure; Use of visual aids; Handling Audience; Conduct during presentation.

C. Practicals

  • Group Discussion
  • Personal Interview of the Student
  • Mock Meetings and Interviews
  • Practical Games testing communication skills
  • Presentation on a Technical Topic
  • Submission of reports/deeds prepared

Source : ICAI

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